IT Support & Managed Services
IT Support & Managed Services: Contracts that keep offices running. Managed service providers charge per seat per month and live or die on how many tickets…
Contracts that keep offices running. Get paid every month to keep other people working.
Managed service providers charge per seat per month and live or die on how many tickets each seat generates. Reselling hardware and licences bulks out the turnover but earns almost nothing, so the margin comes from support that is priced properly and automated hard. Contracts are sticky for years, which is why buyers pay strong multiples for a clean recurring book.
- Setup costs
- £8,000 to £55,000
- Competition
- High
- Category
- Technology
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